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Wedding FAQ

  • WHERE ARE YOU BASED?
    We are based in Christchurch, New Zealand however we love to travel around the country. We’re not currently planning to travel internationally for any weddings because of this pandemic.
  • HOW MUCH DO YOU CHARGE FOR TRAVEL COSTS?
    If you’re getting married within a 20km radius of the Christchurch CBD then there’s no travel costs, you’ll only pay for your Wedding Package. Anywhere further afield we charge 75c per kilometre for mileage if it’s a reasonable driving distance, or the cost to cover return flights for two, and one night accomodation if the timing doesn’t allow us to get there and back in the same day. For some locations we may also require a rental car if the venue isn’t near a central area. The best thing to do is get in touch with us and let us know your plans and we will go from there!
  • DO I NEED TO SIGN A CONTRACT?
    You do – both you and your partner need to sign the contract before we can proceed with your booking. Contracts are important as they make sure we all know what to expect of each other before, during and after the wedding, and are a good point of reference for any questions or issues that may come up.
  • HOW MUCH IS A DEPOSIT
    We require a 50% deposit to be paid immediately upon booking to secure your date. Deposits are non-refundable in most circumstances – the details are included in our contracts. You’ll pay the rest of your package no later than the day before the wedding, however you can pay this at any time. If you’re covering our travel costs, you’ll also need to pay these upfront so we can book our travel well ahead of time.
  • WHO 'OWNS' THE PHOTOS AND VIDEO?
    An interesting question – In New Zealand, by default the client (you) commissions us to take photos or video at your wedding, and therefore you ‘own’ the photos. However; many photographers and videographers need to use your beautiful photos and videos to show the world what we can do, and so therefore we reserve the right to use the photos and videos we take at your wedding for our business. This usually means we can share them on our website, and our social media channels, and we can also send them to other vendors who made your wedding amazing, so they can show off their work too. We also reserve the rights to all raw photo and video files, and we don’t pass these onto you… don’t worry, you’ll have all the beautiful finished files to treasure! Where do you come in? You can use the photos and video in any personal context e.g on your social media accounts, emails, print them as many times as you want and put them on show! Sometimes there might be particular photos you’d prefer we didn’t put online, and that’s fine, but we usually would love to share at least one or two of you! Feel free to get in touch if you have any questions!
  • HOW AND WHEN WILL I RECEIVE MY VIDEO?
    Depending on how busy wedding season is at the time. Highlight videos are delivered within 3 weeks of your wedding day. Full ceremony video are delivered within 8 weeks of your wedding day. We deliver our final video via google drive or dropbox, and we’ll give you a sharable link to pass onto your family and friends so they can view and download images and video. We normally post your wedding highlights on our social media channels (Facebook, YouTube, Instagram) whereas the full ceremony video will be for your eyes only.
  • CAN WE MEET YOU BEFORE WE BOOK?
    Of course! And we want to meet you too. We can grab a coffee and chat about your plans, or if you’re further away, we can skype or facetime each other. Many couples even book in an engagement session to get to know us a little better, as choosing the perfect wedding photographer or videographer is a BIG decision!
  • HOW OFTEN WILL WE MEET BEFORE THE WEDDING?
    We like to meet with everyone at least once before the wedding day. This doesn’t have to be in person, we often zoom or facebook videocall, or even just talk on the phone. We prefer to keep in touch via email as it helps us keep track of all your important details, and updates leading up to the wedding. If it’s possible for us to visit the venue with you we are always happy to come along – some couples have even video-called us from the venue to show us around if we’re too far away to visit with you. Basically we want to keep in touch as much as possible as it helps things run as smoothly as possible for both yourselves, and us!
  • WHAT'S YOUR STYLE?
    Our style is unique documentary, meaning we capture the day as it happens by finding moments and create a unique memoir of your day. We bring a fun vibe and fun-loving nature to the day, which helps create an overall solid experience.
  • DO YOU USE A SECOND SHOOTER?
    We prefer keeping things simple and discreet, one photographer/videographer is usually ideal for a wedding. However, depending on the schedule and coverage required we can add a second shooter for an additional cost.
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© 2019 JRV Films Ltd. All Rights Reserved.
Any use of images without written permission is prohibited

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